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  1. #1
    Junior Member
    Join Date
    Oct 2019
    Posts
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    Please solve my problem

    Hi Team
    Unfortunately my box has a problem
    I bought it from my friend






    Please select operation to use..
    Using 1.31
    Reader := Alcor Micro USB Smart Card Reader 0
    GCPro found...
    Card OsVer 0003
    GCPro SN:= GCD2FDCFE1
    GCPRO Activation := GCPro is Active
    Job finish
    13-10-2019-23-45-31 Using 1.31
    Using 1.31
    Checking GCPro Card Details...
    Reader := Alcor Micro USB Smart Card Reader 0
    Checking server connection...
    GCPro SN GCD2FDCFE1
    Card OsVer 0003
    GCPRO Activation := GCPro is Active
    CARD UUID:= 06899295F7CA6221DA9733F369A5733E9078663A
    Card crypto verify ok..
    Server Reply Error := ERR_CARD_Already_Updated.
    Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
    Contact GCPro Team or Reseller to allow update...
    Job finish
    13-10-2019-23-46-14 Using 1.31
    Using 1.31
    Reader := Alcor Micro USB Smart Card Reader 0
    Checking server connection...
    Checking GCPro..
    GCPRO Activation := GCPro is Active
    CARD UUID:= 06899295F7CA6221DA9733F369A5733E9078663A
    Card crypto verify ok..
    Card OsVer 0003
    GCPro SN:= GCD2FDCFE1
    GCPRO Activation := GCPro is Active
    GCPro is Already Activated
    Fail at activation please contact support...
    Job finish
    13-10-2019-23-46-37 Using 1.31
    Using 1.31
    Reader := Alcor Micro USB Smart Card Reader 0
    CARD UUID:= 06899295F7CA6221DA9733F369A5733E9078663A
    1
    Job finish
    13-10-2019-23-46-43 Using 1.31
    Using 1.31
    Reader := Alcor Micro USB Smart Card Reader 0
    CARD UUID:= 06899295F7CA6221DA9733F369A5733E9078663A
    1
    Job finish
    13-10-2019-23-46-46 Using 1.31

  2. #2
    Junior Member
    Join Date
    Oct 2019
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Using 1.31
    Reader := Alcor Micro USB Smart Card Reader 0
    GCPro found...
    Card OsVer 0003
    GCPro SN:= GCD2FDCFE1
    GCPRO Activation := GCPro is Active
    Job finish
    14-10-2019-00-11-44 Using 1.31
    Using 1.31
    Checking GCPro Card Details...
    Reader := Alcor Micro USB Smart Card Reader 0
    Checking server connection...
    Check internet connection, not able to connect server...DNS lookup failed
    Check internet connection, not able to connect server...
    Job finish
    14-10-2019-00-11-57 Using 1.31
    Using 1.31
    Checking GCPro Card Details...
    Reader := Alcor Micro USB Smart Card Reader 0
    Checking server connection...
    GCPro SN GCD2FDCFE1
    Card OsVer 0003
    GCPRO Activation := GCPro is Active
    CARD UUID:= 06899295F7CA6221DA9733F369A5733E9078663A
    Card crypto verify ok..
    Server Reply Error := ERR_CARD_Already_Updated.
    Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
    Contact GCPro Team or Reseller to allow update...
    Job finish
    14-10-2019-00-13-08 Using 1.31

  3. #3
    Board of Directors
    Join Date
    Nov 2011
    Posts
    33
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    Thanked 5 Times in 4 Posts
    Hello
    Only way you can get solution is www.gcprokey.com talk via live chat no one else or no other place can help you.

  4. #4
    Junior Member
    Join Date
    Oct 2019
    Posts
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    Where is the live talk section?
    Please link

  5. #5
    Board of Directors
    Join Date
    Apr 2015
    Posts
    5,625
    Thanks
    5
    Thanked 54 Times in 42 Posts
    Quote Originally Posted by .::ReslGSM::. View Post
    Where is the live talk section?
    Please link
    Hello,
    Here is the website link:
    https://www.gcprokey.com/
    Best Regards,
    Osva
    GPGIndustries
    Management Team

  6. #6
    Junior Member
    Join Date
    Oct 2019
    Posts
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    The truth is I emailed for 2 years but they didn't answer
    I also emailed yesterday

  7. #7
    Board of Directors
    Join Date
    Nov 2011
    Posts
    33
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    Thanked 5 Times in 4 Posts
    Hello
    Please do not joke in public. there was no live chat 2 year go. there is no email support till date.
    We always reply you all time you may be forget to check your reply at your email.

    Always read our reply and reply there. or talk with us when we online at live chat.

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